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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Shelonda Payton

June 25, 2024

5  out of  5
rating by Shelonda Payton
"Stefanie processed a relocation in a timely manner. Her office was easy to work with for such a big move!!"
We responded:
"Thank you for this 5 star review and helping our client transition to Ohio with ease!"
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Shakiv Khan

May 17, 2024

5  out of  5
rating by Shakiv Khan
"Stefanie has the best staff I've ever had the pleasure of working with any State Farm or other insurance office. They are on top of communication and responsiveness. Super friendly and capable. Thank you Debbie and the team!"
We responded:
"Thank you for your kind words Shakiv!We certainly appreciate your kindness and thank you for allowing Debbie and the team to assist you."
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Sherry Burke

October 22, 2023

5  out of  5
rating by Sherry Burke
"They are so attentive and saved me a ton of money."
We responded:
"Thank you for your review and we are glad we were able to help you save."
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Tom Garrett

August 31, 2023

4  out of  5
rating by Tom Garrett
"Great team here"
We responded:
"Thank you for being a loyal customer and supporting our agency."
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Wadeea Walton

June 22, 2023

5  out of  5
rating by Wadeea Walton
"Stefanie Wooten and her staff are simply one the BEST ever! I had an issue with my homeowner’s claim after months of agonizing pain, she stepped in and got it all resolved, far exceeding my expectations. From one professional to another, well done!"
We responded:
"Wadeea - Thank you for your time and supporting our agency. We look forward to continuing to exceed your expectations."
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Tc Floors LLC

March 19, 2023

5  out of  5
rating by Tc Floors LLC
"They have the best customer service."
We responded:
"Thank you so much for this wonderful review!"
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Katie Kempista

March 10, 2023

5  out of  5
rating by Katie Kempista
"We recently switched our auto, home, boat, personal articles policy and our umbrella policy to State Farm! Tonya was able to work her State Farm magic and is saving us over $2,000 every six months! Tonya went over and beyond to help our family save much needed money, especially after adding a teen driver! Thank you Tonya, and State Farm for being a great neighbor and helping the Kempista Family!"
We responded:
"Katie, thank you for choosing our agency to service your families needs. We’re so pleased that we were able to help you save!"
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Reggie Winns

June 13, 2022

5  out of  5
rating by Reggie Winns
"Excellent People work here period...!!!"
We responded:
"Reggie, thank you so much for your positive review."
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Patti Opdyke

March 4, 2022

5  out of  5
rating by Patti Opdyke
"I have had State Farm since I was 16 and was referred by a friend to this agent and I am extrememly happy with the help i have gotten from Tonya. She goes above and beyond to help and make sure she can do all she can to meet your expectations. I would recommennd this agent and Tonya to everyone!!!!!"
We responded:
"Patti, thank you for your review. We are glad that you selected our office and we look forward to having you as a client and servicing your needs!"
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Pam kwiatkowski

July 21, 2021

5  out of  5
rating by Pam kwiatkowski
"I called trying to search my dad’s agent . I was trying to settle his estate .When I called Brittany at this office , she was so helpful . She advised me I didn’t have the correct office . She told me to hold , I was so pleased she had looked up all the information of my dads agent and help me resolve my issue . Thank you Brittany you are wonderful !"
We responded:
"Pam, thank you for this great review. I'm so glad our office was able to be of assistance to you!"
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Felicia Charles

June 15, 2021

5  out of  5
rating by Felicia Charles
"I absolutely LOVE the energy of the staff, particularly Britney. I had multiple quotes to consider, but it what her amazing personality and customer service that won me over ( not to mention the competitive rates)."
We responded:
"Thank you for leaving this absolutely LOVELY review and for giving our agency the opportunity to service you. We look forward to having you as a client."
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Ms Chanda

May 27, 2021

5  out of  5
rating by Ms Chanda
"Stephanie Wooten and Brittany Wagner are the absolute best! They both provide excellent customer service and I love the rates I've been provided with! Sincerely, C. Mobley"
We responded:
"Thank you for leaving this remarkable review. We're so glad to hear that you enjoyed our service and rates!"
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Mi Pa

March 30, 2021

5  out of  5
rating by Mi Pa
"Great experience, dropped USAA because of the terrible customer service. Thanks."
We responded:
"Thank you for sharing your experience and welcome to our agency!"
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Cailyn Davis

March 2, 2021

5  out of  5
rating by Cailyn Davis
"Absolutely love this office! Worked with Brittany and Tanya on my policy. Not only were they able to give me an amazing policy and price, but they had the most amazing attitude, was quick with the work, very responsive, and was just as invested in this as I was. So comforting and will NOT leave this location"
We responded:
"Hi Cailyn and welcome to our agency! Thank you for leaving this remarkable review. We're so glad to hear that you liked the service you received at our office. We're looking forward to having you as a customer!"
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Katrina Williams

February 20, 2021

5  out of  5
rating by Katrina Williams
"My previous carrier raised my rate yet again, no explanation....... after being an auto pay customer with multiple lines of service for five years. Since I was completely fed up I posted on our local Facebook group seeking help from other residents. Several people, told me to check this office and I'm so glad I did. Brittney was amazing from beginning to end, we spoke regularly and communicated by any means necessary. I can't believe how kind, accommodating, professional and friendly this office is. Everyone is so helpful and happy to do their job! That means a lot when the world is falling apart. I saved over $300 a month by switching to SF! I've sent three friends/family members to get quotes and hopefully switch to this amazing Agency for coverage!! Thank you Team Wooten!!!!"
We responded:
"Katrina, thank you so much for this great review. I'm so glad you trusted our agency to help with your insurance needs. We're looking forward to having you as our customer!"
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Nick A

February 19, 2021

5  out of  5
rating by Nick A
"I worked with Britney and the experience was great. She texted me when she could not get me on the phone and we did almost everything through text which was super convenient. She was very friendly and professional. It was super easy to sign up and amazing value. Thank you guys!"
We responded:
"Nick, Thank you for sharing your experience dealing with our office. We're so glad to hear how convenient everything was for you."
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John McTaggart

February 19, 2021

5  out of  5
rating by John McTaggart
"The customer service I received from this State Farm office was the best I have ever received. All the staff was super friendly and they cared about what it was I needed. I changed my car and home owners insurance to State Farm because the coverage is better at a much lower rate and the staff at this office covered all the details and now I have people to go to if I have a problem or question. Win , Win for me."
We responded:
"John, thank you so much for your lovely review. We really appreciate having you as a customer and servicing your policies."
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Amit Sethi

February 18, 2021

5  out of  5
rating by Amit Sethi
"Stefanie is the 'McQueen' of State Farm. She is very fast in responding and provides good quality work. I am sure while working we all act professionally, but the way you work matters, the response time matters when you need it the most. She acts quickly, be there when you need her. I moved my cars and properties through her to State Farm and I am happy with the service she offers."
We responded:
"Thank you so much Amit for this wonderful review! We appreciate having you as a loyal customer!"
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Tim Wolfe

January 1, 2021

5  out of  5
rating by Tim Wolfe
"AS SOME OTHERS SAID ,OUR OLD INSURANCE CO RAISED ARE RATES, WAY TO MUCH,,I DELT WITH BRITNEY,,SHE DID A GREAT JOB, I CHANGED AUTO,RENTERS,AND BOAT,, SHE CAME UP WITH GREAT RATES, IF YOU ARE LOOKING TO CHANGE INSURANCE CO,, PLEASE GIVE THEM A CHANCE TO GIVE YOU A QUOTE!!! THANKS AGAIN,,TIM"
We responded:
"Tim, thank you for sharing your experience with our office. We look forward to servicing your policies and your insurance needs."
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Aly Lowman

October 22, 2020

5  out of  5
rating by Aly Lowman
"Our previous insurance company raised our home and auto insurance premiums tremendously after the policy renewal this month. Tonya was able to save us so much money by switching to State Farm. She was extremely helpful and made our transition seamless. Thank you, Tonya!!"
We responded:
"Aly, Thank you for your review and welcome to our agency. Tonya is a great asset to our team."
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Michelle Diehl

August 6, 2020

5  out of  5
rating by Michelle Diehl
"Wanted to write about Britney in the Sales department. Every time I call the office she answers and helps me with any question that I have. She is very kind and tries her best to figure out the best solution"
We responded:
"Thank you for recognizing Britney and her efforts! We truly appreciate you leaving this review."
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Lisa Boyd

April 23, 2020

5  out of  5
rating by Lisa Boyd
"Just left Liberty Mutual for State Farm - specifically Stefanie's team. Tonya was so professional and provided me with explanations and different options to meet my needs. If you are looking for exceptional service, professionalism and competitive if not better rates on insurance - this should be your one and only stop. Thank you Tonya for helping me."
We responded:
"Thank you for your review Lisa. We're looking forward to servicing your insurance needs."
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Darryl Saunders

February 14, 2020

5  out of  5
rating by Darryl Saunders
"This office was awesome, really good experience, glad we stopped by."
We responded:
"Thank you for this positive review. I look forward to servicing your policies for years to come."
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Britney Wagner

January 17, 2020

5  out of  5
rating by Britney Wagner
"Such an amazing place. Stefanie is an amazing agent. I look forward to the future!"
We responded:
"Thank you for this review Britney. We look forward to servicing your insurance needs."
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Lamar Williams

November 9, 2019

5  out of  5
rating by Lamar Williams
"This is a remarkably professional well detailed experience. I thank Stephanie Wooten and her team of experts for the phenomenal and cost efficient attention."
We responded:
"Lamar, Thank you for this positive review and choosing our agency."